7 Tips For Evaluating An International Moving Company

Moving to another country can be an exhilarating yet daunting experience; there are many tasks to juggle and numerous details to coordinate. One of the most crucial decisions you’ll make during this journey is choosing the right moving company to entrust with your precious belongings.

Choosing a removals company

But how do you ensure you’re making the right choice? In this comprehensive guide, we’ll walk you through seven tips for evaluating an international moving company that will help you make a well-informed decision to set the stage for a smooth and successful relocation. So buckle up.

Check for relevant experience and expertise

Begin your hunt for the right movers by researching the moving company’s track record in the industry, including the number of years they’ve been operating and their familiarity with your destination country’s customs and regulations. A reputable company will have a solid understanding of the ins and outs of international moves and will be well-versed in handling any logistical challenges.

For example, consider a company specialising in international moves, such as SS Relocation, which has built a strong reputation as one of the most reliable and efficient international movers. Don’t hesitate to inquire about their experience handling specific items, such as fragile antiques, vehicles, or large furniture pieces, to ensure your belongings will be in capable hands throughout the journey.

Verify the company’s license

Before entrusting your possessions to a moving company, verifying their license status is important. Ensure the company holds valid operating licenses and permits, proving compliance with international moving regulations and industry standards.

removal boxes

Additionally, check if the company is a member of reputable professional moving organizations, such as the International Association of Movers (IAM) or the Federation Internationale des Demenageurs Internationaux (FIDI). Membership in such organizations indicates that the company adheres to strict quality standards and ethical practices.

Lastly, look for any recognition or awards the company may have received within the industry, as these can further attest to their credibility and commitment to excellence.

Read customer reviews and testimonials

One of the most effective ways to gauge a moving company’s reliability and quality of service is by reading customer reviews and testimonials. Scour online review platforms and forums, such as Trustpilot, Yelp, and Google Reviews, to gather insights from people who have previously used the company’s services. You can also ask for word-of-mouth recommendations from friends, family, or colleagues who have undergone international moves.

When evaluating reviews, pay attention to positive and negative feedback; this will provide a balanced understanding of the company’s strengths and weaknesses. Remember that no company is perfect, but consistent praise or criticism patterns should be considered when making your decision.

Assess the range of services offered

International moves often require a broader scope of services compared to local relocations. As such, it’s crucial to assess the range of services a moving company offers to ensure they cater to your specific needs. Look for companies that provide comprehensive packing and unpacking services, which can significantly reduce the stress and labor associated with the moving process. Also inquire about storage solutions, particularly if you need temporary or long-term storage for your belongings in your origin or destination country.

Another crucial aspect to consider is insurance coverage and claims assistance. This can give you peace of mind in case of any loss or damage to your possessions during transit.

house move

Request detailed quotes and compare pricing

It’s essential to request detailed quotes from multiple moving companies when trying to understand the costs associated with moving abroad. Comparing prices and services in each quote will help you identify the best value for your budget. Be sure to review each quote carefully, taking note of any discrepancies or differences in services provided.

Additionally, watch out for hidden fees and additional charges, such as customs clearance fees, packing material costs, or surcharges for oversized or heavy items.

By thoroughly analysing and comparing quotes, you can make a well-informed decision that aligns with your financial and logistical requirements.

Evaluate the company’s communication and customer support

Assess the company’s responsiveness to your inquiries and requests, as this can indicate the level of service you can expect throughout the moving process. In addition, ensure that the company offers reliable customer support during the move, which can be invaluable in addressing any concerns or issues. Don’t forget to consider language capabilities and cultural understanding, as these factors can significantly impact the ease of communication between you and the moving company.

Assess their problem-solving approach and flexibility

Unexpected challenges and obstacles can arise during your move. Choosing a moving company that demonstrates a proactive problem-solving approach and the flexibility to adapt to unforeseen circumstances is essential. Inquire about the company’s experience in handling unexpected challenges during previous moves, and gauge their willingness to accommodate special requests or changes in plans or schedules. A company that exhibits high adaptability and resourcefulness is more likely to ensure a smooth and stress-free relocation experience.


Choosing the right international moving company ensures a seamless and successful relocation experience. By following the seven tips outlined in this guide, you’ll be well-equipped to make an informed decision that aligns with your unique needs and priorities. Remember, the ideal moving company will combine experience, expertise, quality service, and value for money to provide you with the support and peace of mind you need during this monumental life event. So take your time, research, and confidently embark on your international moving journey, knowing you’ve made the right choice for you and your family.